Question 1

Payment Policy

Accepted Answer

Custom portraits are commissioned artwork created specifically for each client.Full payment is required before work begins.Accepted payment methods include credit or debit card payments through the website (only major card companies accepted), or if in person, Venmo, Zelle, cash, or card tap.Pricing includes applicable shipping and handling fees unless otherwise noted.Because each portrait is custom-made, payments are non-refundable once work has begun.

Question 2

Cancellation Policy

Accepted Answer

Clients may cancel a commission at any time before payment has been submitted.Once payment has been received and work has begun, cancellations and refunds are not available.If Elizabeth Spear Art is unable to complete a commissioned portrait, any payments received will be refunded in full.

Question 3

Shipping Policy

Accepted Answer

Original works of art are carefully packaged for shipment and delivered to the client's shipping address via either UPS or USPS depending on estimated turnaround and pricing. Tracking codes may be made available upon request. Delivery times may vary depending on carrier schedules and destination. Expedited shipping may be available upon request but will incur additional charges.Clients should inspect their package upon arrival and notify Elizabeth Spear Art promptly if shipping damage is suspected.Elizabeth Spear is not responsible for any damage to the artwork, frame, or components in shipping or after delivery.

"Safe in Shadow" Original Soft Pastel Painting

Payment Policy

Cancellation Policy

Shipping Policy